Public Safety Certification Tracking Software

EmberTrack is the leading platform for managing public safety certifications, training compliance, and personnel readiness. Purpose-built for 911 dispatch centers, law enforcement agencies, fire departments, EMS, and emergency management offices, EmberTrack ensures your organization stays compliant, audit-ready, and fully staffed with qualified personnel.

Why Choose EmberTrack?

Key Features

• Certification Management: Track and manage every staff member’s certifications in one place.
• Role-Based Qualifications: Automatically qualify personnel for roles based on certification combinations.
• Automated Notifications: Email reminders for upcoming renewals, new policy acknowledgments, and training.
• Policy Management: Assign policies and track digital acknowledgments and electronic signatures.
• Training Integration: Link scheduled training to certifications and track completion status.
• Real-Time Dashboards: See compliance and readiness status at-a-glance.
• Role-Based Access: Customize user permissions from trainees to command staff.
• Secure Storage: Upload, version, and audit all critical compliance documentation.

How It Works

1. Add Personnel
2. Upload Certifications
3. Assign Roles
4. Monitor Alerts & Generate Reports

Compliance & Risk Mitigation

Stay Audit-Ready: EmberTrack provides comprehensive tools to help agencies meet local, state, and federal compliance requirements with confidence. Instantly generate audit-ready reports, monitor policy acknowledgments, and document training attendance with digital signatures and version control.

Reduce Liability: Proactive alerts and expiration notifications ensure that expired certifications never go unnoticed. By assigning personnel only to positions they are fully certified for, EmberTrack helps reduce risk and potential exposure to legal or accreditation issues.

Maintain Oversight: Real-time dashboards and exportable data make it easy for supervisors and agency heads to verify compliance and preparedness across all divisions. Whether preparing for inspections, annual reviews, or accreditation renewal, EmberTrack centralizes the documentation and saves valuable administrative time.

Built for Public Safety Professionals

EmberTrack is not generic HR software with a badge slapped on it — it's a platform designed from the ground up with input from 911 telecommunicators, fire officers, EMS chiefs, police administrators, and emergency managers. Every feature supports real-world operational needs.

From structured certification bundling and state-specific compliance rules to automated shift-based reminders and assignment readiness reports, EmberTrack was made to meet the demands of public safety teams.

We understand the unique stressors of your environment — high turnover, dynamic roles, rigid qualifications, and legal liability. EmberTrack helps simplify compliance so your agency can stay focused on response readiness and protecting your community.

Onboarding & Support

EmberTrack offers a seamless onboarding experience designed for busy public safety professionals. We understand that time is limited and staff availability is unpredictable — so our team handles the heavy lifting from day one.

Fast, Painless Deployment: We migrate your existing records, configure your roles and permissions, and customize the system to reflect your agency’s structure — whether you're managing 10 people or 1,000.

Personalized Training: Each agency is paired with a dedicated onboarding specialist who provides virtual walkthroughs, live Q&A sessions, and access to an extensive library of help resources. We adapt our training to the pace and needs of your staff.

Real-World Support: Our support team is staffed by professionals who come from the world of dispatch, fire service, EMS, and law enforcement. When you have a question, you get answers that make sense in your environment — fast.

Long-Term Partnership: Beyond setup, we provide ongoing product updates, user tips, release notes, and proactive check-ins. You also gain access to a network of other EmberTrack agencies who share best practices and operational strategies.

Trusted by Agencies Like Yours

Industries Served

• Law Enforcement / Police Departments
• Fire & Emergency Medical Services
• 911 Public Safety Answering Points (PSAPs)
• Emergency Management & OEMs
• Campus & Hospital Security

User Testimonials

“Keeping up with certifications is a never-ending battle. This has eliminated any questions about expiration dates and qualifications.”
— OEM Coordinator, Englishtown Borough

Start Streamlining Your Compliance Today

Take control of certification tracking, policy acknowledgment, and training oversight with EmberTrack. Log In to your account or Request a Free Demo to see how we can help your agency stay ready.